Highbury Privacy Policy

Data We Gather

We gather and manage various types of personal data.

Using Your Information

How we use your personal information responsibly

• Service Quality and Fulfillment:
  • We process and manage all aspects of your vehicle rental, from bookings to agreements. Our team verifies your identity and checks that you meet our rental criteria. We facilitate a seamless vehicle collection and return experience while handling payments, deposits, and any applicable charges efficiently.
• Customer Interaction for Service Fulfillment and Support:
  • Sending booking confirmations, updates, and essential rental details. Addressing your questions and delivering customer support. Alerting you to modifications in our services or policies.
• Marketing Preferences and Legal Basis:
  • We will send you promotional offers, newsletters, and service updates based on your preferences. You can opt out whenever you choose.
• Service Enhancement through Legitimate Interest:
  • Evaluating website interactions to enhance user experience and optimize functionality. Conducting assessments to improve our vehicle offerings and services.
• Legal Obligations and Compliance:
  • Adhering to legal, regulatory, and tax standards. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Distribution

Sharing Your Information

• Service Providers in Highbury: Third-party vendors assisting us in providing services include payment processors, IT support, and maintenance teams. They are contractually required to safeguard your information.

We do not share your personal information with third parties.

Data Protection Measures

At Highbury, we prioritize the security of your personal information through comprehensive technical and organizational measures. This includes encryption, stringent access controls, secure server protocols, and ongoing security evaluations. While we strive for high security standards, please be aware that no method of internet transmission or electronic storage is entirely immune to risks.

Data Storage Policy

We retain personal information only for as long as necessary to achieve the objectives for which it was collected, including compliance with legal and reporting obligations. The duration of retention varies based on the type of information and the specific context of its processing.

Your Rights Explained

Your Rights Under UK Data Protection Law

• Access Rights Overview: Obtain a copy of your personal information records.

Contact us to exercise your rights.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your browsing experience, assess website traffic, and tailor content to your preferences. You have the option to adjust your cookie settings directly through your browser, allowing for greater control over your online privacy while using our car hire services in Highbury.

8. Updates on Policy

This Privacy Policy may undergo periodic revisions to align with changes in our operational practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We encourage you to check this policy regularly to stay informed about our privacy practices.

Contact Our Team

For inquiries about our Privacy Policy and data use, contact us.